Coimbatore, Tamil Nadu
WhatsApp token booking for clinics in Coimbatore
Clinics in Coimbatore see patients from the city and from the towns around it. For someone travelling in by bus or two-wheeler, the hardest part of a clinic visit is not knowing how long they will wait once they get there.
With Glide, patients book a token on WhatsApp in Tamil or English and see the expected time before they leave home. They get a message when they are 3 away and another when it is their turn.
How it works
Three steps, none of them waiting
Step 1
Put up one QR poster
Patients scan it and WhatsApp opens with a message ready to send. Or they send your clinic’s name or area to Glide on WhatsApp.
Step 2
They book in their language
They pick Tamil or another language, give a name, age and reason, and confirm the doctor. About 30 seconds.
Step 3
They wait at home
A live link shows their place. WhatsApp tells them when they are 3 away and when it is their turn.
What you get
What Glide does for a clinic in Coimbatore
Booking on WhatsApp
Patients book in English, Hindi, Tamil, Malayalam, Kannada or Telugu. No app to install. They scan your poster or find your clinic by name, area or location.
The right doctor for the reason
Glide reads the reason in the patient’s own words and books a doctor who sees that kind of problem. The patient sees both before confirming.
A live place in the queue
A live link that updates every minute, a WhatsApp message when they are 3 away, and another when it is their turn.
A calm front desk
The Today screen shows every doctor’s queue and walk-ins. Weekly sessions, one-day changes and leave live in the doctors’ calendar. When a doctor is late, every patient is told.
Know the time before setting out
Every booking comes with a live link that shows the patient their place and the time they are expected to be seen. The time is worked out from how long the doctor actually takes, so it stays honest through the day.
If the doctor is delayed, every patient waiting is told the new time on WhatsApp. A patient who has not left yet can leave later.
Tamil, English and Malayalam
Most patients in Coimbatore book in Tamil or English. Clinics closer to the Kerala side also see Malayalam speakers, and Glide speaks Malayalam too. Each patient picks their language once.
Older patients who are not used to typing can have a family member book for them. Glide asks who the token is for, so the right name and age reach the doctor.
Questions
What clinics ask us
- Can patients from nearby towns use it?
- Yes. Anyone with WhatsApp can book, wherever they are. They see the expected time before they set out, and get a message when they are 3 away.
- Which languages does it speak in Coimbatore?
- Tamil and English for most patients, and Malayalam, Hindi, Kannada and Telugu for anyone who prefers them.
- Can a patient find my clinic by area, like RS Puram?
- Yes. A patient can send your clinic name, the area, a pincode or a location pin on WhatsApp, and Glide shows the matching clinics nearby.