Cancellation and refunds
Last updated 13 October 2026
Glide is a monthly subscription for clinics. Patients never pay Glide, so there is nothing for them to refund.
Cancelling
- Cancel any time from your UPI app, or by writing to us.
- Nothing more is charged after you cancel.
- The month you have already paid for keeps working until it ends.
Refunds
- A month that has already started is not refunded, including after moving to a smaller plan.
- An upgrade payment for the days left in a month is not refunded once the larger plan is in use.
- If you were charged twice, or charged the wrong amount, we refund the extra in full.
- The ₹1 your bank may take to approve autopay is returned automatically.
- Refunds go back to the account or UPI app you paid from, within 7 working days of us confirming them.
Asking for a refund
Write to privacy@glideapp.in with your clinic name and the date of the charge. We reply within 2 working days.