ENT clinics
WhatsApp token booking for ENT clinics
An ENT clinic sees ear pain, blocked noses, sore throats and hearing problems, and many of them are children brought by a parent. Glide takes the booking on WhatsApp, sends it to the right doctor and lets the patient wait at home.
What stays with the ENT doctor
Ear cleaning, hearing problems and ENT follow-ups go only to an ENT doctor. They need the instruments and the training.
Ear pain, nose and sinus trouble and throat problems go to the ENT doctor first. In a clinic that also has a general physician, the general physician can see them on a day when no ENT doctor is in.
Parents booking for children
Glide asks who the token is for, so a parent can book for a child with the child’s own name and age. The parent gets the live link and the "3 away" and "your turn" messages.
Quick visits and long ones
An ear cleaning and a first visit for hearing loss take very different times. Glide learns how long each doctor takes for each kind of reason and uses that for every expected time, so the queue moves the way patients were told it would.
What you get
Everything else Glide does
Booking on WhatsApp
Patients book in English, Hindi, Tamil, Malayalam, Kannada or Telugu. No app to install. They scan your poster or find your clinic by name, area or location.
The right doctor for the reason
Glide reads the reason in the patient’s own words and books a doctor who sees that kind of problem. The patient sees both before confirming.
A live place in the queue
A live link that updates every minute, a WhatsApp message when they are 3 away, and another when it is their turn.
A calm front desk
The Today screen shows every doctor’s queue and walk-ins. Weekly sessions, one-day changes and leave live in the doctors’ calendar. When a doctor is late, every patient is told.