About Glide for clinics
WhatsApp token booking and a live clinic queue, for doctors and clinics in India.
What Glide is
Glide gives a clinic a token queue that runs on WhatsApp. Patients book a token on WhatsApp. They get a live link to their place in the queue, and a WhatsApp message when it is their turn. They wait at home, not in a crowded waiting room.
Who it is for
Small and neighbourhood clinics in India: one doctor or many, one clinic or more. Reception, doctors and the owner each get their own screen.
How it works
- The clinic puts up one QR poster. Patients scan it and send one WhatsApp message.
- Glide asks the reason for the visit and books the right doctor. The patient confirms.
- Reception runs the day from a web console: today's queue, walk-ins, a waiting list, doctor timings and leave.
- Wait times are learned per doctor, so the expected time stays honest and doctors finish on time.
- Patients need no app. Clinics need no WhatsApp Business account of their own.
Languages
Patients book in English, Hindi, Tamil, Malayalam, Kannada and Telugu. Each patient picks theirs in the chat.
Price
Free while we pilot. After that, a flat monthly fee per clinic, not a charge per patient.
Where data is kept
In India, on AWS servers in Mumbai. Only the clinic sees its patients. Read the privacy page for the details.
Not Glide Apps
Glide for clinics at glideapp.in is a separate product, made in India only for clinics. It is not related to Glide Apps, the no-code app builder at glideapps.com.
Contact
Write to privacy@glideapp.in.